Privacy Policy

Revised November 2021

The Online Garden Ltd. recognises that privacy is an important issue to most individuals accessing the Internet. We want you to know that The Online Garden Ltd. understands your concerns and are committed to providing the information on www.theonlinegarden.co.uk in a manner that respects your privacy concerns. For that reason, The Online Garden Ltd. has developed the following privacy policy for use with www.theonlinegarden.co.uk. 

This policy describes what kind of information we collect from users of www.theonlinegarden.co.uk and how that information is used.

By agreeing to the terms and conditions of use of www.theonlinegarden.co.uk, you specifically agree to the collection, storage, dissemination and use of this information, including personal data, as described. If you are asked to provide information in to access this site or certain information, materials, products or services on www.theonlinegarden.co.uk, you need to view the terms and conditions relating to the collection of such data. The information you provide in such circumstances may include personal data (as defined below), and the collection, storage, use and dissemination of such personal data may be regulated by law.

Personal Data Obtained

You may be asked to provide personal data to The Online Garden Ltd. on www.theonlinegarden.co.uk to enable you to access, or improve www.theonlinegarden.co.uk and/or the information, materials, products and/or services available through this site.

For purposes of this Agreement, “personal data” shall mean the information provided as part of your use of www.theonlinegarden.co.uk or The Online Garden Ltd. and other information related to you, which is provided by you from time to time (or collected by The Online Garden Ltd.), electronically, manually or via telephone. Such information is provided or collected to enable you to access, or improve www.theonlinegarden.co.uk and/or the information, materials, products and/or services available through www.theonlinegarden.co.uk. 

Specific examples of personal data for which you consent to The Online Garden Ltd. collection, retention, use, your name, address, telephone number(s), fax number(s), e-mail address(es), credit card, debit card, other payment and/or financial information which may amount to sensitive personal data. 

Use of personal data obtained subject to mandatory applicable law

Personal data you submit through www.theonlinegarden.co.uk may be collected, retained and used by The Online Garden Ltd. for the above-mentioned purposes; personal data will be stored in databases maintained by The Online Garden Ltd. in the United Kingdom. Databases shall be maintained in secure stand-alone servers located in controlled and secure areas. Personal data that is stored electronically may be backed up periodically. The backup data shall be retained in a second controlled and secure area. Your IP address is visible to us when you visit www.theonlinegarden.co.uk. An IP address is a number automatically assigned to your computer whenever you are connected to the internet. Your IP number is visible to most of the websites that you visit. We only use IP numbers to diagnose problems with our servers, to administer www.theonlinegarden.co.uk and to collect statistics relating to the usage of this site. 

Use Of Cookies

Cookies are collected and used throughout www.theonlinegarden.co.uk to help improve your user experience on The Online Garden. These cookies may be used, where allowed by law, to target advertisements for The Online Garden services to you on this site and other sites you visit and consist of both first-party cookies, cookies placed and read by us, and third-party cookies, used for analytical purposes. You have choices and control over our cookies (or similar technologies) we use to advertise to you. To find out more on how The Online Garden Ltd. uses cookies, view our Cookie Policy. At present, there is no industry standard for recognising Do Not Track browser signals, so we do not respond to them.

We do not rent or sell the personal data of our users.

Privacy Practices of Third Parties

The Online Garden Ltd. is not responsible for the privacy practices of third parties who may provide access or links to www.theonlinegarden.co.uk (or portions thereof), or the information, materials, products and/or services available on www.theonlinegarden.co.uk, or for the privacy practices of third parties who may be accessible via a link from www.theonlinegarden.co.uk to another website. Please check with these sites to determine their privacy policies. The Online Garden Ltd. makes every effort to secure the information you provide via www.theonlinegarden.co.uk. However, it may be possible for third parties to obtain information as a result of users visiting www.theonlinegarden.co.uk and to use this information for purposes other than those for which the information was provided. The Online Garden Ltd. cannot be held responsible for the acts of third parties in this regard.

Payments made to The Online Garden are through a third-party company called Stripe which is a secure payment site. Details of their privacy policy can be found at www.stripe.com/gb/privacy 

Reviewing and Changing Information 

The Online Garden Ltd. is the data controller responsible for processing your personal data. In accordance with applicable data protection laws, you are entitled, upon request to us to receive information on your personal data and to inform us of any false or incorrect data. If any personal data is incorrect, you may change personal data online in the appropriate section of www.theonlinegarden.co.uk or request a correction by contacting www.theonlinegarden.co.uk. We will take all reasonable steps to ensure that such data is rectified or erased and, as a general rule. In addition, we may send you questionnaires or notices containing certain personal data for your review and correction. If sensitive data is not obtained directly from you, you will be informed prior to processing of such personal data and your consent, which may be revoked at any time, will be sought for such processing. 

Amendment of this Privacy Policy 

We may amend this Privacy Policy from time to time to reflect changes in local laws and regulations or to reflect our changing practices.