Posting Items
Postage Options
Good postage options and a reliable fulfilment process is key to success when selling on The Online Garden. Our Store Manager Panel can help you keep your item postage and deliveries as simple as possible while keeping your customers satisfied.
Postage Rates
As the expectations of buyers change, how you set your store’s postage rates could make a significant difference to your sales.
Estimated Delivery Times
By providing buyers with estimated delivery times you can improve their buying experience, potentially leading to buyers returning to your store over others.
Set Postage Options
From offering collection to setting your postage rates, it’s easy to set up different postage options for your store on The Online Garden.
Packing Your Items For Postage
Ensuring items arrive safely and on time is an important factor to providing a positive buyer experience, that is why it is important to choose the right packaging for your item.
Next Day Delivery
Offering next day delivery to your buyers is a useful way to promote your reliability and customer service while potentially attracting new business.
Manage Returns
How you manage returns is just as important as how you process a sale. This crucial part of your customer service could make a real difference to your buyers and whether or not they buy from you again.
All items sold through The Online Garden are subject to our Refund Policy.
Seller Protection
At The Online Garden, we want to protect our sellers from fraudulent refund requests, that is why we highly recommend you use tracked shipping when sending items to buyers. By using tracked shipping should a buyer claim that an item never arrived you have evidence against potentially fraudulent claims.