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Cookie Policy

Revised November 2021

This cookie policy describes how The Online Garden (The Online Garden Ltd.) uses “cookies” and other similar technologies, in connection with our site and services.

What Is A Cookie?

Cookies are small text files that are stored in a computer’s browser directory. These cookies help site providers with things such as understanding how a user interacts with the site, remembering a user’s login details, and storing site preferences.

Does The Online Garden Use Cookies?

Yes. Cookies are used by us in accordance with our Privacy Policy to:

  • Ensure our services function properly
  • Detect and prevent fraud
  • Understand how visitors use and interact with www.theonlinegarden.co.uk
  • Analyse and improve services

Who Sets Cookies When I Use The Online Garden’s Site?

There are two main types of cookies that can be set:

  • First-party cookies: these are cookies placed and read by The Online Garden directly when you use our services
  • Third-party cookies: these are cookies not set by The Online Garden, but by other companies, such as, but not limited to, Facebook or Google, for site analytics purposes

How The Online Garden Uses Cookies

Cookies assist us in providing effective and safe services. Below is a description of cookie types that are commonly used and the purposes that apply to them.

Necessary Cookies:

Some cookies are essential to the operation of our site and services, making it usable and secure by enabling basic functions like page navigation and access to secure areas of the site. Those cookies are used by us in a number of different ways, including:

  • Authentication – To remember your login state so you don’t have to log in as you navigate through our site.
  • Fraud prevention and detection – Cookies and similar technologies deployed throughout our site help us learn things about computers and web browsers used to access the services. This information helps us to monitor for and detect potentially harmful or illegal use of our services.
  • Security – To protect user data from unauthorized access.
  • Functionality – To keep our site and services working correctly.

Preference Cookies:

Preference cookies are used by The Online Garden in order to remember your preferences and to recognise you when you return to our site and services.

Analytics Cookies:

Analytics cookies help us to understand how visitors interact with our site and services. Those cookies are used in a number of different ways, including:

  • Site features and services – To remember how you prefer to use our site and services so that you don’t have to reconfigure your settings each time you log in to your account.
  • To analyse and improve our services – To make our site and services work better for you. Cookies help us to understand how people reach our site, they give us insights into improvements or enhancements we need to make to our site and services.
  • Pixel tags (also known as web beacons and clear GIFs) – May be used in connection with some services to, among other things, track the actions of users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of the site and services and response rates.
  • Third-party analytics – Through Google Analytics in order to collect and analyse information about the site and services and report on activities and trends. This service may also collect information regarding the use of other sites, apps and online resources. For more information on Google’s practices click here.

Advertising Cookies:

We and our service providers will use cookies and similar technologies on www.theonlinegarden.co.uk to direct The Online Garden ads to you through targeted advertisements for The Online Garden services on other sites you visit and to measure your engagement with those ads.

Can I Opt-out?

Yes. Upon entering our site you are given the option to opt-out of cookies with the exception of those cookies that are necessary to provide you with our services. Your web browser may allow you to manage your cookie preferences, including to deleting and disabling The Online Garden cookies. You can take a look at the help section of your web browser or follow the below links to understand your options. If you choose to disable cookies, some features of our site and services may not operate as intended.